Privacy Policy
Introduction
At Dravion, your privacy is at the core of our values. This Privacy Policy outlines the principles and practices that guide how we collect, use, store, and safeguard your personal information when you interact with our website, request our services, or engage with our team. We are committed to maintaining the highest standards of transparency and responsibility in data processing, in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By choosing to engage with Dravion, you are placing your trust in us, and we honour that trust by treating your personal data with care, confidentiality, and professionalism. This document explains what data we collect, why we collect it, how it is processed, and what rights you have over your information.Information We Collect
We collect both personally identifiable and non-personally identifiable information, depending on how you engage with us. This includes but is not limited to:- Your name, job title, and company affiliation.
- Contact information such as phone number, email address, and postal address.
- Details you provide when filling out forms, subscribing to newsletters, or scheduling consultations.
How We Use Your Data
We process your data strictly for purposes that are necessary, lawful, and proportionate. These include:- Responding to inquiries and requests.
- Scheduling and delivering consultations or other professional services.
- Providing updates, company news, or relevant communications if you have opted in.
- Analysing user behavior to improve our website and service offerings.
Legal Basis for Processing
Our data processing activities are grounded in the following legal bases:- Consent: Where you have voluntarily submitted your data to us and explicitly agreed to its use.
- Contractual Obligation: When data processing is necessary to deliver services you have requested.
- Legal Compliance: Where we are required to store or share information by law.
- Legitimate Interest: For internal operations such as auditing, improving services, and ensuring cybersecurity.
Data Retention
Dravion only retains personal data for as long as necessary to fulfill the original purpose for which it was collected, unless a longer retention period is required by law. In general:- Inquiry records are stored for up to 24 months.
- Client engagement documentation is held for 7 years post-service.
- Email communications may be retained as part of our legal and operational records.
- Analytics data is anonymized and stored separately when no longer directly tied to users.
You may request early deletion in accordance with your rights as a data subject.
Data Sharing and Transfers
We do not sell or rent your data. However, we may share your information under strict confidentiality with:- Service providers offering IT support, hosting, or communication tools.
- Professional consultants or subcontractors acting on our behalf under contractual agreements.
International Transfers
Where data must be transferred outside the UK or European Economic Area (EEA), we ensure it is protected by one of the following:- Data processing agreements incorporating Standard Contractual Clauses.
Data Security
We maintain a layered security infrastructure to protect your personal data, including:- Encrypted transmission of data via SSL.
- Secure cloud storage with access controls.
Your Rights
As a data subject, you have the right to:- Request access to the personal data we hold about you.
- Request rectification of incorrect or incomplete data.
Contact
For any privacy-related questions or to exercise your rights, please contact us at:Dravion
United Kingdom, London, Oakwood Avenue, 22B, SW7 4NZ
Email: [email protected]
Phone: +44 20 7128 1567